Terms of sale
1. General provisions
The sale of products and services (hereinafter: the “Products” and the “Services” or the “Product” and the “Service”) on the website https://mwsoft.net (hereinafter also the “Site”) is governed by the following general conditions of online sales (hereinafter: “Online G.C.V.”).
Products and Services are sold by Devlogics S.R.L.S (hereinafter “Devlogics”), with registered office in Via Francesco Del Cossa , 9 – BOLOGNA.
Before making a purchase, carefully read these C.G.V. online; by purchasing Products and Services from Devlogics you agree to accept them in full. As confirmation of reading and acceptance, you will be asked to put a flag in the box indicated during the purchase process.
2. Subject of the contract
This contract governs the distance selling of Products and Services from Devlogics to the customer; specifically, Products and Services in the IT and software industry.
The Products and Services are available only to customers who have reached the age of majority (18 years of age). If you are under 18 years of age, we ask you to abstain from making purchases.
These conditions of sale apply to customers defined by the “Consumers” law.
“Consumer” means, pursuant to art. 3, paragraph 1, letter a) of the Consumer Code (hereinafter: the “Code”) (Legislative Decree no. 206 of 6 September 2005 and its recent amendments pursuant to Legislative Decree no. 21 of 21 February 2014, which came into force on 13 June 2014), a natural person acting for purposes that do not fall within the scope of his or her commercial, industrial, craft or professional activity.
The following conditions of sale do not apply, consequently, to customers defined by the “Professionals” law, i.e. those natural or legal persons acting in the exercise of their business, commercial, professional or artisan activity or their intermediary, as defined by article 3, paragraph 1, letter c) of the Code and who, therefore, make purchases on the Site with a VAT number.
The information and characteristics of each Product on sale can be consulted in the Product sheet.
The offers of Products and Services on the Site as well as their prices are valid as long as they are still visible on the Site.
Devlogics also reserves the right not to process orders received that do not comply with these general terms and conditions of online sales.
The Services provided by Devlogics are described in detail in the Products tab; the operators are qualified professionals and the goodness of their work is guaranteed by Devlogics.
3. Purchase order with payment obligation
Purchasing a Product or Service from Devlogics is simple; in order to do so, you will need to select each Product and/or Service, specifying the desired quantity. Once done, you will need to click proceed with the purchase as a registered user.
By selecting on the payment you agree to the purchase and the consequent obligation to pay.
Once the purchase order has been sent to Devlogics you agree to receive the invoice issued for tax purposes in electronic format (if you are located in Italy).
The process of purchasing a Product, a Service, or a Product plus Service is described below.
In the case of purchasing only Product the process is completed in a few simple steps:
To purchase it is necessary to register and communicate the data required by the system as mandatory. You will be able to modify all your data, including billing data, and proceed to the next step.
Methods of payment
You can choose the desired payment method according to your needs and automatically see the total order price updated. To proceed with the payment you are asked to select the method you prefer among those available and described in the section “Payment methods”.
Once the order has been placed and payment has been made, you will receive a confirmation email with the receipt and a further communication with the software registration key.
By sending your purchase order on the Site, you are aware that you accept and observe without reservation all the online G.G.C. present on the Site as well as further conditions contained through links, privacy policies and terms of withdrawal. If you do not agree with some of the provisions contained in the Site, please do not send your order for the purchase of Products and Services on the Site.
4. Sale prices
The sales prices of Products and Services are expressed in Euro on the Site and include VAT, applicable taxes and duties.
Devlogics reserves the right to change the sale prices of Products and Services at any time.
5. Methods of Payment
During the purchase process you can choose the payment method you prefer among those proposed.
The payment methods accepted by are the following:
Stripe protects the information provided by using advanced security systems. The payment is charged immediately. For all further details, please refer to the payment conditions provided by the site https://stripe.com.
Other payment methods.
If the User desires to use a different payment method, he can do so by contacting Devlogics directly through the e-mail address: [email protected]
The Products are accessible through a key issued directly by e-mail upon order confirmation.
If the Product is damaged or malfunctioning, you must immediately contact Devlogics customer service for a replacement or repair of the product or service.
8. Assistance services for information and complaints
If you would like to receive more details or have any doubts, please contact our Customer Service. You can contact them by e-mail.
The Customer Service is available from Monday to Friday, from 3:00 p.m. to 10:00 p.m. Italian time, except holidays and closures for holidays or unexpected circumstances.
Email address: [email protected]
9. Right of return
The right of return can only be exercised by Consumers, i.e. only natural persons acting for purposes unrelated to their business or professional activity.
You may return the Products purchased on the Website without any penalty within the 14-day return period; our return policy is as follows:
a) Terms and conditions of return
You may send us a return request within 14 days from the date of delivery of the Products, as indicated in Articles 52 et seq. of the Code as amended by Legislative Decree no. 21 of 21/02/2014. Once those terms have expired, your request will no longer be accepted;
You can send the request for withdrawal which will be immediately accepted, when the purchased product is not working at all and the full amount paid will be returned. If, on the other hand, the product is working properly but there is a simple reconsideration of the customer, since the latter has in any case benefited from the use of the product itself, Devlogics will not refund anything.
For this reason, we invite Users to correctly and fully read the product specifications before purchasing or to ask for information before purchasing.
10. Legal Warranties
All the products on the website comply with the standards and are approved in accordance with European Community regulations. Devlogics shall not be liable for any deviations from the standards of countries outside the European Community and/or in case of non-approval of the Products in the above mentioned countries.
The legal guarantee referred to in the Code is reserved for customers defined as “Consumers”. Purchases made by Professional Customers are therefore excluded from the application of this guarantee. The latter will benefit from the warranty for defects of the item sold pursuant to article 1490 et seq. of the Italian Civil Code the action of the Professional Customer to enforce the warranty for defects is prescribed after 1 (one) year from delivery of the purchased Product and the related defects must be reported within the terms of article 1495 of the Italian Civil Code;
All Products are covered by the warranty for defects of conformity, lasting not less than 24 (twenty-four) months, (“Legal guarantee of conformity for consumer goods”) provided for by Title III, Chapter I, art. 128 et seq. of the Code;
The warranty, provided for the duration indicated above, applies to the Product presenting a conformity defect, provided that the Product itself is used and installed correctly and without modification, in compliance with its intended use and with the provisions of the attached technical documentation or instructions for use;
In the event of a lack of conformity we will, at our expense, restore the Product’s conformity by repair/replacement, unless the contract is terminated if necessary.
We shall not be liable for failure to operate the Products on supports other than those indicated in the product data sheet, where operation is guaranteed. For this reason, please consult the product data sheet before purchasing.
In case of any problem you may encounter with the product purchased from Devlogics, a support service equal to the duration of the software license (referred to in the following paragraph) is provided. Support is provided 24 hours a day and 7 days a week, except for days off for holidays or holidays or force majeure, as will be indicated on the site.
Devlogics guarantees an intervention within 48 hours of the progress of the request for assistance, except in cases of force majeure which will be promptly communicated to the customer.
Requests may be made by e-mail ([email protected]), via discord or telegram.
Devlogics shall not be liable for damages that may be caused by incorrect use or improper handling of the product.
12. Software license and renewal
The software license purchased will have a duration of 1 year, including related technical support.
The license will be automatically renewed for the same number of years, unless the User cancels it at least 3 months before the final term by sending an e-mail to: [email protected]
Devlogics reserves the right to remove the license in case of non-payment of the order and renewal; software manipulation or debugging or disassembly or decompiling. No refund will be given to the User in connection with such misconduct.
The purchased license is valid for one computer only.
13. Intellectual Property and Software License
The Devlogics trademark, as well as all figurative and non figurative trademarks, images and illustrations on the Site are and remain the exclusive property of Devlogics or their owners.
Modification, reproduction, publication and transfer to third parties and/or other uses of the protected property without the prior written consent of Devlogics is, therefore, explicitly prohibited, as is the duplication of purchased software or its debugging, decompiling or disassembling or manipulation.
14. Applicable Law
The general terms and conditions of sale on the Site are governed by Italian law and in particular by Legislative Decree no. 206 of September 6, 2005 (and its recent amendments pursuant to Legislative Decree no. 21 of February 21, 2014, which came into force on June 13, 2014) on distance contracts and by Legislative Decree no. 70 of April 9, 2003, for aspects relating to e-commerce.
If you are a consumer customer, in accordance with articles 140 and 141 of the Code, you will have the right to take action to protect your interests through a consumer association or to promote an out-of-court settlement attempt to resolve any disputes. Alternatively, you shall have the right to initiate ordinary proceedings for the resolution of disputes arising from the interpretation, execution and validity of these General Conditions of Sale.
If you are a professional customer, any purchase of products or services is governed exclusively by this contract, as well as by the provisions of the Civil Code, insofar as not provided for herein.
For any dispute relating to the execution of each Contract and, in general, relating to the navigation on the Website by the Customer, the Court of Bologna shall have exclusive jurisdiction, except for the mandatory court of the place of residence or domicile of the Customer acting as Consumer Customer, pursuant to the Consumer Code.
15. Corrections and updates
Devlogics reserves the right to update and bring into compliance with new laws and regulations the general terms and conditions of sale on the Site.
The new general terms and conditions of sale will be effective from the date of publication on the Site.
Devlogics also reserves the right to modify, limit or discontinue the scope and functionality of the Site at any time, and any use of the Site may be discontinued at any time for technical reasons and/or due to maintenance, etc.
Therefore, in the event of any accidental loss of data, Devlogics assumes no responsibility for the availability of the service, the absence of technical failure or loss of data.